We’ve been delivering the highest quality therapy equipment, and providing exceptional customer service, since we began many years ago. This is how we like to be treated when we shop and we’re sure you do too.
When you place an order with us, we now follow up with you to check you’re happy and give you the chance to let us know if something is wrong. All product reviews on our site are powered by a third party so you can be sure these are real reviews from real customers. Just click the reviews tab on a product to see any reviews.
We won’t try to convince you about how good we are. Instead, we’ll let you make up your own mind when you see some of the glowing comments from a few of our delighted and loyal customers. Thank you to all our customers over the years who have been in touch with their testimonials.
We have received the order two days ago and are amazed with the quality of this inversion table.
Very happy with our purchase and also very happy with your excellent service 🙂
— Ida Pavičić, Norway
Thank you for your quick delivery and your continued concerns
I would like to take the opportunity to express my delight in my massage clinic couch. I am an osteopathic medicine student so being able to practice techniques is very important to me. With this beautiful massage couch I will be only too happy to provide free treatment to friends and family! It really is the most beautiful couch I have seen.
— Katie Popplewell BSc (Hons) ARCS, Warwickshire
Thank you for such great customer service
I received my massage table on Friday and used it over the weekend and I am extremely pleased with it. So pleased in fact, that I have recommended it to all 20 people in my massage class at college! I wanted to say thank you for such great customer service. You constantly kept me informed and as such I have no hesitations in recommending you on to other people.
— Nancy Reeve
Very impressed with the customer service received and the quality of the table
I have been very impressed with the customer service received and the quality of the table, and therefore have been suggesting to fellow students at the British School of Osteopathy to review your site – with a particular interest in the massage tables.
— Jackie Gowland, Sutton-At-Hone, Kent
Delighted with the quality, stability and ease of assembly
Just to let you know that the Deluxe Massage Table that we ordered at 08.00 hrs. Monday was in fact delivered the next day Tuesday at 15.00 hrs. We are delighted with the quality, stability and ease of assembly. It seemed exactly as we imagined when we looked at the web site. Thank you.
— John & June, Westcliff on Sea, Essex
Could not have asked for a better service
Brilliant thanks. I could not have asked for a better service from you, you certainly have customer service as a priority.
— David West, Surrey
Thank you for the very high service standards
Many thanks for the free gift, as my business is in its infancy it is certainly very welcome. And also thank you for the very high service standards on delivery of my couch.
— Maria, Wootton Bassett, Wilts
I felt heard and un-pressurised throughout
Thanks for the phone message on Friday. We’ve decided to keep the couch, as it seems to satisfy my practitioners at last, and I like it. Now we’ve worked out that the face cradle goes best at the foot end, it all seems great! Thanks very much for your great customer services, I felt heard and un-pressurised throughout.
— Richard Walters, Natural Health Practice
Really appreciate the lengths you have gone to
Thank you so much for all your help. I really appreciate the lengths you have gone to and will recommend you to all my friends who are studying massage therapy for your outstanding service.
— Sophia Spencer, Hove, East Sussex
Delighted with my massage table and with the speedy delivery
I am delighted with my massage table and with the speedy delivery. Thank you very much.
— Audrey, Halesowen, West Midlands
Just to let you know how pleased I am
Just to let you know how pleased I am with the massage couch. It’s exactly what I wanted and everyone has commented on how comfortable it is too.
— Angela Davies
Thank you for your prompt and efficient service
I should like to thank you for your prompt and efficient service in supplying the replacement mat for the inversion table at no charge. This arrived safely two days ago. My husband is now happy he is able to use the table once again. Many thanks.
— Delia Bull, Ipswich, Suffolk
The personal service… makes an extremely refreshing change
The boots arrived in perfect condition with a day to spare – exactly as you predicted. The personal service I received from you in dealing with this order makes an extremely refreshing change. I would not hesitate to recomend your company to others. Thank you once again for your professional and speedy response to my order.
— Jason Graham, Cramlington, Northumberland
No hesitation in recommending Body Massage Shop
I would like to express my thanks to the Body Massage Shop people for their excellent service and support following the recent purchase of an Aromasteam Harmony which was not only delivered to my door personally but carefully assembled and explained right through to operation even though there was no obligation to do so.
I would have no hesitation in recommending Body Massage Shop for their professional and courteous service and will undoubtedly be purchasing other items through them in the near future.
— Roy Clark, Clifton, Bristol
So helpful and a pleasure to do business with
I’ve done 40 treatments on the OSM chair I bought from you. Everyone has been extremely comfortable and commented on it.
It is great for me as I can use the low seat setting for most people, making it much more comfortable for me to use (being so petite myself). It is very easy to carry in its bag when using the shoulder strap. I’ve had a couple of very large clients and some very petite ones with no bother. It is also the easiest chair to collapse and re-erect that I have seen.
THANK YOU, you were right to recommend this chair for me, it really fits the bill. It’s also a bonus that it cost about half the price of other good chairs that I had considered (which would actually have been less suitable either due to their weight or their restricted adjustability!).
You were so helpful and a pleasure to do business with. I will definitely recommend you to anyone who is interested!
— Stephanie Moles, Belfast
Thank you for being so helpful
I wanted to say thank you for being so helpful, my new white portable bed arrived today safe and sound. I have not unpacked it yet, that’s tomorrows job! I do hope you enjoy a lovely holiday season with your family. Once more thank you for being so helpful and so postitive.
Great service, great price and great product
Great service, great price and great product. I spent yesterday handling and laying 150 pound paving slabs; this morning I could hardly move; I really thought I had seriously injured myself. However, a session on the Sanyo HEC DR-21 (massage chair) and I feel REALLY good. Thanks.
— John Parker, Hampshire
Strongly recommend to my friends and colleagues
Just a note to say I have received my spares, and to offer my sincere thanks to you for the parts and the speed you got them to me. My [inversion] table is now fully functional and I am enjoying an improvement to my Spinal problems. Please be assured of my support for your company and the products which I will strongly recommend to my friends and colleagues in the Healing and Complementary Therapy field.
— Keith, Heathfield, Devon
Thank you so much for all your help
Thank you so much for all your help this morning. I really appreciate it as it was a challenge trying to find a therapy chair which would suit without actually seeing it! My husband is very pleased I have bought this [Massage] chair, as he will, of course, benefit tremendously! Thanks again and don’t forget to send me some brochures so I can distribute them for you.
— Jenny, Meikle Wartle, Inverurie
Thank you so much for your care
Thank you so much for your care, it is refreshing to come across a company with such after sales zip. It has been par excellence! The book download & print was a great success. It’s down to me now in order to apply it! I feel really quite inspired. Take care.
— Ally, Keynsham, Nr Bristol
Impressed with the customer service
I am delighted with the product [Sanyo HEC-904 massage chair] and am impressed with the customer service.
— Alex M Rattray, Cheshire
Very pleased with the quality and your service
Just thought I would drop you a quick mail to say thanks for your help and advice re my massage table. It arrived this morning as promised and although I have yet to try it out I am very pleased with the quality and your service. I would not hesitate to recommend you to anyone in the future. Thanks.
— Lynda Barrett, Robertsbridge, Sussex
Thank you very much for your caring customer service
Just to let you know that my chair arrived safely. I have it set up in my therapy room waiting for its first client. Thank you very much for your caring customer service. I appreciated being kept informed.
— Jean Davidson, Scotland
Thank you for working with me on the order
I would like to say thank you for working with me on the order and that we recieved everything. And both of the chairs [Sanyo DR21 Massage Chairs] are working good. Thank You!
— SSgt Jamar Long, US Army, Germany
I got it for my sister, she has back problems and we have been looking for it for quite some time now. She has tried it and is very happy with it. I will have a go at it soon. Thanks a bunch!
— Sahar, Palace Of Prince Abdallah Ben AbdelAziz, Riyadh, Saudi Arabia
Very pleased with the massage chair
Just a note to say that we are very pleased with the massage chair – hopefully it will help ease the stresses of Christmas – thanks very much.
— Stephen Laughton
The communication from yourself was second to none
Just a quick note to say thank you so much for all your help in the purchase of the HEC DR3000 massage chair… the communication from yourself was second to none and was topped only by the seamless delivery within 4 days to my home in Northern Ireland.
I now enjoy a personalised massage when I come home from a long days driving – without the need to leave the house or part with any more cash, which is absolutely fantastic!!
I would have absolutely no hesitation in recommending you and the DR3000 with which I am very happy to family and friends alike, thanks again and I wish you well with a fantastic product.
— Lorraine, Co Down, Northern Ireland
You made the purchase easy and answered our many enquiries
Many thanks to you for delivering the steam capsule to Portarlington-Australia, as promised in one piece. Have just set it up now, and it seems to be working well. We are very happy with it and look forward to using it soon. Thanks for the great service you provided, you made the purchase easy and answered our many enquiries!!! Much appreciated.
— Kelly Baker
The service you provided was excellent
Just to say a big thank you for all of your help with the massage table. The service you provided was excellent and much appreciated with all your help.
— Jo Hopwood
Many thanks. The couch arrived early this morning – very pleased with it.
— Greg Garland
Very pleased with the excellent service
I would also like to thank you for the prompt receipt of the table, received yesterday in good condition. Very pleased with the excellent service.
— Jim Higgins
May people beat a path to your door to spend all their money
My Chair has arrived, excellent, now I have to get my first victim oh sorry client organised. Thanks, will give you a shout soon, and may people beat a path to your door to spend all their money.
— Cecelia Aitken
As you can see, we take good care of you before, during AND after your purchase. Now isn’t that a refreshing change?