Have a question, issue or concern with your order?
For: Delivery questions, stock levels, payment issues, returns & refunds, warranty issues
We can easily help you with any of these by taking your name and email below. We have all your details to hand instantly that way.
You can also:
- Reply to your order confirmation email now so all your information is to hand for us.
- Email us now at support@bodymassageshop.com with your question from the same email address you used when ordering.
We answer most questions by email in minutes or hours, not days.
Have a product enquiry, or would like a custom quote?
Whether you’re a business, institution or public body we can support you with specialist, custom or bulk orders.
Email us now at support@bodymassageshop.com or use the same form below to reach us.
A Speedy Reply
- We are usually able to answer all questions within minutes or hours, not days. But please be patient while we go away and work on your enquiry, such as double checking stock levels or contacting a courier.
- Please double check your email address you type in any form so we can send a reply to the correct address (otherwise we cannot reach you!)
- If requesting an international delivery quote, please provide your full address, country and postcode.
Email is the quickest way for a speedy reply as this way we have all your order information to hand: support@bodymassageshop.com.
We require written confirmation via email from the address used at order to initiate any returns request.
Office enquiries: 0345 054 2539.
Request a call back with a specialist today.
Lines open 8am – 5.30pm Monday – Friday. Lines closed weekends and bank holidays.
Did you know?
See a quick answer to over 90% of help questions we answer by visiting our Frequently Answered Questions.
About Us
Body Massage Shop is the UK’s leading online retailer of the highest quality therapy equipment, portable massage tables, spa couches, inversion tables, massage chairs and more for both professional therapists and consumers (a few famous ones too!). We’ve had the genuine pleasure of serving thousands of delighted customers since 2002, and we like to think we’re different from the other big stores and websites. We’re based in the UK, family-run, and have a rich online history you can browse through at the Internet Archives. Read more about us.
Help & enquiries about your order: support@bodymassageshop.com (or use the form on this page)
Distributor or Manufacturer?
We have provided quality therapy equipment to consumers and businesses worldwide for over twenty years, becoming the leading UK online retailer for a number of specialist brands based abroad. We have delighted customers right around the world, from independent massage therapists to global hotel chains and are always looking to partner with companies offering unique, specialist products that can be hard to find. Read more about us or contact us using the form above to contact a trade representative. Please leave your company details, email and phone number if suitable.
© Body Massage Shop®. Registered company 10126294 in England & Wales. VAT Number GB249201714. Biovit Health Ltd, Bryndon House, 5/7 Berry Road, Newquay TR7 1AD, United Kingdom. Registered company 10126294 in England & Wales. The text ‘Body Massage Shop’ and associated logo are registered trade marks in the United Kingdom.
