Question about your order, returns or delivery?
Please contact us in writing for all order related enquiries as this way we will have everything to hand and can get you an answer quicker.
We answer most questions by email in minutes or hours, not days.
Here’s how to reach us. Either:
Just reply to your order confirmation email so all your information is to hand for us
Or, email us now at firstname.lastname@example.org with your question and your name (don’t worry if you don’t know your order number)
Or, fill out the form below with your name & email address (don’t worry if you don’t know your order number)
Contact us now – regarding an order or item, to get a quote or just to say hello
Email us at email@example.com now or fill out the form below:
A Speedy Reply
- We are usually able to answer all questions within 24 hours, sometimes within minutes. But please be patient while we go away and work on your enquiry
- Please provide as much detail as you can which will allow us to answer your questions in full. Please also double check your email address you type in any form so we can send a reply to the correct address (otherwise we cannot reach you!)
- If requesting an international delivery quote, please provide your full address, country and postcode